Frequently Asked Questions

Yes. Creating a profile, browsing other members, sending and receiving interests, and messaging in your private inbox are all free. We may introduce optional premium features later, but the core experience will always have a free tier.

Click "Join Free", fill in your basic details (name, gender, date of birth, country), and you're in. You can then complete the rest of your profile — education, family background, preferences, and photos — from your dashboard.

Yes. During profile setup, you can indicate whether the profile is being created by you, a parent, a sibling, or another relative or friend.

ShadiTerminal is built for South Asian families across the US, Canada, UK, Europe, Saudi Arabia, UAE, Kuwait, Bahrain, Oman, Qatar, Pakistan, India and Bangladesh, though members from any country can join.

You control this. Photos are only visible to other registered members, and your contact details are never shown publicly — messaging happens through our private inbox, and you decide when (or if) to share personal contact information with a match.

Yes, you can hide your profile from search results at any time from your profile settings while keeping your account active.

On any profile or conversation, you'll find the option to report a concern to our team or block the member outright. Blocked members can no longer view your profile or message you.

We review reported and flagged profiles, and members can earn a verified badge. We're continuing to expand our verification options — see our Safety Tips page for how to stay safe while a full verification system rolls out.

Browse profiles filtered by country, religion, education, age, and other preferences. When you find someone interesting, send them an "Interest" — if they accept, a private conversation opens up in your inbox.

To keep conversations meaningful and reduce spam, messaging opens only after both members have expressed mutual interest. This is intentional — it mirrors how introductions happen in real life.

Yes. Use the country filter on the Browse Profiles page to search across any of the regions we support, which is especially useful for families spread across different countries.

We're planning a Premium tier with features like profile visibility boosts and advanced filters. Pricing and launch details will be announced on our Membership page — the free tier isn't going away.

Email us from the Contact Us page and we'll process your deletion request, including removal of your profile, photos, and messages, in line with our Privacy Policy.

Use the "Forgot password" option on the login page to reset it via your registered email address.